In your dashboard you can:
- see your profile, and add or remove your profile photo;
- see the apps and AI assistants connected to your account, and disconnect any of them;
- sign out of every device at once.
On the identity verification page you can cancel a verification that is still waiting for review, which deletes its
photos at once.
To change your password, use “Forgot password” on the sign-in page.
For anything else, email aivisibilityrights@gmail.com from the address on your account. We reply within
30 days.
- A copy of your data: we send you what we hold about you.
- Corrections: we correct your name, email address or other details. You cannot edit them yourself
yet.
- Erasing your account: we erase your email address, name, phone number, date of birth, wallet
addresses, ID card number, profile photo and identity-verification photos; disconnect every app and AI assistant; sign
you out everywhere; and remove your IP address and browser from the security log and from copies in our other logs.
What remains is a record of your account number, when the account was created and erased, your country and how you
signed up, so that the number is never given to anyone else. With us, the number no longer leads to any of your
details; but apps you used may still hold it next to what they copied, so ask them to delete their copy too. Your
email address can then be used to sign up again.
- Stopping updates: we stop, if you ticked the newsletter box.
If you are unhappy with how we handle your data, you can also complain to Thailand's Office of the Personal Data
Protection Committee (PDPC).